You're Using an Outdated Version of FastDoc

Your Jira instance is currently running an older version of the FastDoc app. To access the latest features, improvements, and fixes, an upgrade is required—and must be performed by your Jira admin.

Why This Happens

FastDoc is built on Atlassian’s Forge platform. While most minor version updates are applied automatically in the background, major version updates are not auto-installed due to Forge platform limitations. These updates must be manually approved and installed by a Jira administrator.

This banner appears when your instance is running an outdated major version of FastDoc that cannot receive the latest improvements until manually upgraded.

Why You Should Upgrade

Upgrading ensures:

• Access to the newest features and enhancements

• Improved performance and reliability

• Compatibility with recent Jira Cloud changes

• Continued access to FastDoc’s evolving capabilities

We are continuously improving FastDoc based on user feedback and product innovation, so staying updated is the best way to benefit from these ongoing improvements.

How to Upgrade FastDoc

If you are a Jira admin, please follow these steps:

1. Go to Apps > Manage Apps in Jira
   

   

2. Locate FastDoc
   

   

3. Click Update

The process takes less than two minutes and ensures your team has access to the latest version.

If You're Not a Jira Admin

Since this banner is visible to all users on an older version, you may not have permission to update the app yourself. In that case, please reach out to your Jira admin and share the following message:

"FastDoc is asking for a manual update to access the latest features. Could you please go to Manage Apps in Jira and click the 'Update' button for FastDoc?"

Need Help?

If you need support or have any questions, feel free to contact us at contact@fastdoc.io. We’re here to assist.